Refund and Cancellations Policy

  1. If the student is unable to start class, a 100% program refund can be requested but no less than 4 weeks from the program start date. If the student has not requested a refund before 4 weeks from the course start date, refunds are not applicable. The refund request must be in writing and sent to: dm@dminternationalstudies.com
  2. Once lessons have begun payment is non-refundable. 
  3. It is the student’s responsibility to comply with the established schedule, or arrange with the teacher another timing suitable for both parties.
  4. A complete no-show results in the loss of class.

Rescheduling private classes

The rescheduling of online private classes is possible; however, keeping in mind the goal of globally maintaining a high-quality service, and in consideration of the detailed scheduling facilitated by our Academic Department, DM International Studies permits the rescheduling of your classes per the month but you must:

  1. Notify your teacher by email within 24-hours of your class start time; notification less than 24-hours is not valid and results in loss of the class.
  2.  Rescheduled classes must occur within the confirmed course dates and ideally be rescheduled during the same week of cancellation; rescheduling requests must be sent in writing to and arranged with your respective teacher.

Need help?

Contact us at dm@dminternationalstudies.com for questions related to refunds and returns.